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GLOBAL BACKGROUND SCREENING SOFTWARE

One global platform.
Your entire
screening operation.

Get people ready to start sooner. Run your screening operation on one global platform, with checks progressing together, clear candidate journeys and less manual chasing.

Explore how it works ↓Try the efficiency calculator ↗
The whole operation. Connected.Your entire screening operation · 1:18Open video ↗
Read the film summary

Configure reusable screening packages, select the right package for a candidate and add checks when needed. Candidates follow a branded journey. iCHEX coordinates country routes, additional authorisation, automated steps and assigned tasks, with case oversight and integrations bringing the operation together.

220+countries covered
100+integrations · Open API available
Your rulesConfigured once. Applied each time.
ConnectedChecks, people and progress
01
CONFIGURE YOUR REQUIREMENTS

Your policies.
Your clients. Your workflow.

Set the requirements once. Give every case the right starting point.

  • Different requirements, saved packages.Build reusable packages for different roles, clients or business units. Add individual checks when starting a case.
  • Many clients, one platform.Run separate packages, rules and branding for each client.
  • A journey built around your policy.Bring checks, relevant questions and tailored communications into one configured journey.
Your policy becomes the process.Platform configuration · 1:18Open video ↗
Read the film summary

Build packages containing multiple checks and configure their requirements. Reuse different packages for different needs, alongside relevant questions and tailored communications. Select the appropriate package when starting a case and add ad hoc checks for that individual when needed.

02
RUN YOUR SCREENING OPERATION

Keep every check moving.
Know where you are needed.

UK and international checks belong to the same operation. iCHEX brings the work together and directs attention to the cases that need it.

ACROSS 220+ COUNTRIES

A global history.
One connected case.

Run screening across work locations and international histories. Route checks to the relevant destination, manage additional authorisation and keep progress in one connected case.

One workflow. Wherever they work.Global screening · 1:25Open video ↗
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The work location determines the relevant starting requirements. Employment and education activity can be routed to the relevant locations. Overseas address history prompts a choice of additional country-specific checks, with authorisation where required. Progress comes together in one case. Check availability and requirements vary by country.

WORKQUEUES & AUTOMATION

Keep checks moving.
Bring people in when needed.

Coordinate automated steps and assigned tasks across concurrent checks. Bring people in when needed, so your team can focus on the work that needs their attention.

Every check has steps.WorkQueues · 1:10Open video ↗
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Checks are broken into steps that run at the appropriate point in the process. Multiple checks can progress concurrently. Automated steps continue while tasks needing a person are assigned. When the outcome is achieved, unnecessary follow-up steps are no longer required. Relevant adverse information is escalated for attention.

BUILT FOR THE PEOPLE BEHIND THE PROCESS

Give candidates clarity.
Keep your operation moving.

Help candidates provide what you need with less back-and-forth. A clear, branded journey on mobile, tablet or desktop—with stored employer contacts to make reference details easier to supply.

A clear next step. At every step.Candidate experience · 1:00Open video ↗
Read the film summary

Candidates receive a branded welcome and guidance through the information required for their screening. They can use mobile, tablet or desktop. Stored employer contact details make references easier to provide. Relevant digital verification and review steps help candidates complete their journey while keeping the screening process connected.

SHORTER SCREENING DELAYS. SOONER STARTS.

Keep screening moving.
Get people ready to start sooner.

A hiring decision should lead to a confident next step. iCHEX helps reduce avoidable screening delays by connecting the candidate journey, checks and the people who keep them moving.

Make the next step simple.

Give candidates a clear, branded journey to provide what is needed. Stored employer contacts and guidance help reduce the back-and-forth that holds a case up.

Progress checks together.

Run eligible checks concurrently. Automated steps continue as requirements are met, reducing unnecessary waiting between activities.

Bring blockers into focus.

Use WorkQueues to direct tasks to the people who need to act. Keep outstanding actions, exceptions and progress visible so your team can move the case forward.

One journey. Work moving together.Illustrative workflow · not a completion-time forecast
THE CANDIDATEClear requirements. Information supplied.
ELIGIBLE CHECKS PROGRESS IN PARALLEL
IdentityVerification steps
EmploymentReferencing steps
QualificationsEvidence checks
A person needed?

Route the task for attention while other eligible checks continue.

THE SCREENING OUTCOMEResults together. Ready for your decision.

The checks and sequence follow your requirements. Turnaround depends on check type, candidate information and responses from relevant third parties.

Less time chasing. More momentum towards day one.Support a faster time to hire by reducing delays in the screening stage.

Explore faster screening ↗
THE VALUE OF A CONNECTED OPERATION

Grow your screening capacity.
Reduce the manual workload.

Let automation carry the repeatable work. Give your team more capacity for complex cases, exceptions and the decisions that need their expertise.

INTERACTIVE EFFICIENCY CALCULATOR

See what iCHEX could save your team.

Enter your candidate volumes and check mix. Explore the handling hours and capacity you could release.

Try the efficiency calculator ↗No sign-up needed
ILLUSTRATIVE BUSINESS CASE

The same workload.
A more efficient platform.

50%less manual effort
in the modelled scenario
Another leading screening platform5.11 FTE
iCHEX2.55 FTE
359hours released each month
1,782checks per month in this scenario

Modelled using operational experience of another leading screening platform and iCHEX. Actual results depend on your check mix, workflow and adoption.

See what sits behind the figures

The comparison applies handling-effort assumptions informed by experience of the previous screening platform and iCHEX to the same workload. The expected scenario includes 1,782 checks and 941 final report quality reviews each month. At 140 productive hours per full-time equivalent (FTE), calculated staffing effort falls from 5.11 FTE on the previous platform to 2.55 FTE with iCHEX, releasing approximately 359 hours.

The model combines checks completed without human handling, faster handling of other checks, and manual exception and quality review. Figures describe potential capacity released, not a measured client headcount reduction or guaranteed cash saving.

DEMONSTRATED IN LIVE OPERATIONS

Scale you can see.

110,000end-to-end checks completed
in 60 minutes

Achieved during a peak operating hour.

Built around the work of screening.

iCHEX was developed following hands-on experience of running a screening operation on another leading platform. That experience informs the efficiency model: how the platforms differ in routine handling, human tasks and exception review.

That experience connects the software to a practical question: how much more could your operation do with the capacity it already has?

Explore your operation’s potential ↗

An observed peak, rather than a standard completion time or a throughput commitment for every check type.

03
SEE THE RESULTS AND THE EVIDENCE

Understand the case.
See the whole operation.

From an individual result to performance across clients, keep the detail within reach.

  • Follow the record behind a result.Check results and an audit trail throughout the journey.
  • See how screening is performing.Turnaround, verification outcomes and SLA breaches.
  • Look across your operation.Explore performance by customer or check type.
Illustration of iCHEX reporting and screening performance
Reporting overview · Illustrative data Open full view ↗
100+ INTEGRATIONS AND OPEN API

Fits into the systems
you already use.

Connect your ATS or HRIS, map your screening packages and configure your triggers. Create and track cases within your existing workflow.

Connect your system. Keep your workflow.Integration Marketplace · 0:55Open video ↗
Read the film summary

Explore the integration marketplace, connect a supported system and configure package mapping and triggers. The film uses Workday as an example. Available functionality depends on the integration; this does not imply that every individual check result is displayed inside every connected system.

04
THE iCHEX TRUST CENTRE

The confidence to choose.
The detail to evaluate.

Explore the controls, policies and evidence behind the platform. The full Trust Centre brings the information for HR, procurement, IT and security teams together.

01 / ASSURANCE

Certifications & accreditations

ISO standards, Cyber Essentials Plus, sector accreditations and registrations.

View the credentials ↗02 / PROTECTION

Data & platform security

Encryption, hosting, resilience, application security and access controls.

Explore the controls ↗03 / GOVERNANCE

How data is handled

Data protection, retention, international processing, sub-processors and rights.

Read the governance detail ↗04 / DUE DILIGENCE

Policies & documents

Document library, certificate information and how to request supporting evidence.

Explore the library ↗

15 sections covering platform security, service levels, governance and organisational assurance.

Open the full Trust Centre ↗
ONE GLOBAL SCREENING PLATFORM

Let’s run through
your requirements.

Show us where screening slows your hiring down. Explore how iCHEX can help your team reduce delays, release capacity and get people ready to start sooner.